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BONSAI MATCHA

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Frequently asked questions

*Returns are accepted for 14 days after delivery.
*The customer provides return shipping.
*To return a product, the customer must send the item back to us.
*This return policy applies to orders placed in Spain.

If are unable to accept returns on certain items these will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured in Japan. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is free of charge.

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